SAN FRANCISCO, CA — (Marketwired) — 09/23/13 –Integration between Oracle Service Cloud (RightNow) and Avaya Customer Experience Management solutions will offer customers flexibility, easier implementation and a richer joint feature setEnables virtually seamless customer experience across multiple channelsCan provide easier, greater access to more comprehensive customer data to eliminate gaps between planning and delivery and improve time to marketAvaya today announced that customers can now l
SANTA CLARA, CA — (Marketwired) — 09/19/13 –2013 Edison Award received for patent enabling continuous communications during an emergency or network outage now built into Avaya Aura® communications coreWin highlights Avaya-s ongoing focus and investment in communications and collaboration solutions that meet the changing demands of businessThird consecutive year R&D Council of NJ recognizes patents from Avaya-s portfolio of nearly 6000 patents and patent applications worldwideAvaya ann
MARKHAM, ON — (Marketwired) — 09/17/13 –Communications system boosts employee mobility and responsiveness, improves customer service and cost-efficiencies at four luxury car dealerships in QuebecAvaya Canada today announced that the Lauzon Group, a family-run business comprised of four luxury automobile dealerships in the Laval, Quebec area, is enhancing customer services and lowering costs with the world-class telephony solution Avaya IP Office.Designed specifically for small and midsize bus
GUILDFORD, UNITED KINGDOM — (Marketwired) — 09/16/13 –Avaya Scopia video conferencing to improve collaboration across SPAR offices across the UKVideonations Ltd will deliver solutions via private cloud, reducing OPEXAvaya technologies will ensure connectivity across offices and enhance business agilityAvaya, the global provider of business collaboration and communications solutions, today announced that SPAR UK has selected Avaya-s real-time collaboration technologies, delivered via cloud and
SANTA CLARA, CA — (Marketwired) — 08/28/13 –Avaya present in the Leaders Quadrant for the fifth consecutive yearPositioning based on ability to execute and completeness of visionAvaya announced today that it has been positioned in the Leaders Quadrant in the Gartner Magic Quadrant for Unified Communications* for 2013. This is the 5th consecutive year that Avaya has been placed in the Leaders Quadrant and recognized as a key industry player in the unified communications (UC) and collaboration
SANTA CLARA, CA — (Marketwired) — 08/28/13 –Global reach and broad product portfolio position Avaya as leading UC&C vendorAvaya is poised to increase its share of the market through its competitive product mix, which target customers from the SMB to the enterpriseAvaya announced today that it has been named a leader in the new IDC MarketScape: Worldwide Unified Communications and Collaboration (UC&C) 2013 Vendor Analysis (doc #241818, June 2013). Avaya was recognized for its ability t
SANTA CLARA, CA — (Marketwired) — 08/22/13 –Quarter over quarter growth clocked at over 200 percentCustomers see savings in reduced hardware and energy consumption; simpler installations and expansionsAvaya today announced that enterprises are rapidly embracing its virtualized unified communications and customer experience management solutions announced earlier this year. The company has seen more than 200 percent growth quarter over quarter of Avaya Aura® Virtual Environment and Avaya Cu
SANTA CLARA, CA — (Marketwired) — 08/21/13 –Leverages OpenStack-s cloud operating system to deliver open, multi-resource service orchestration and automationAvaya Fabric Connect technology to be integrated into the OpenStack framework simplifying movement of Virtual Machines within and between Data Centers.Will enable enterprises and service providers to turn up cloud-based services in minutes with scalability up to 16 million tenanted applicationstoday announced its Software-Defined Data Cen
SANTA CLARA, CA — (Marketwired) — 08/12/13 –Billing Services, Inc. implements turnkey outbound contact center solution for their midsize operation to handle billing and collectionsAvaya Outbound Contact Express now available as a subscription-based offering (OPEX) with all the same capabilities offered with standard purchasingAvaya today announced that leading physician practice management organization, , has chosen to maximize their contact center-s business impact. Avaya also announced a n
