CHELMSFORD, MA — (Marketwired) — 06/04/13 –, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, today announced the appointment of Guido de Koning to the newly-created position of Senior Vice President, Human Capital at Aspect. He will be responsible for the global human resource function and will help align the organization behind Aspect-s strategic direction."Nothing is more critical to continuing Aspect-s growth m
CHELMSFORD, MA — (Marketwired) — 05/07/13 –, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, today announced the appointment of Stephen Beaver as Senior Vice President & General Counsel of Aspect. Beaver, an experienced attorney in a number of key industries including intellectual property rights, regulatory compliance and corporate governance, will be tasked with driving continued acceleration and transformation o
CHELMSFORD, MA — (Marketwired) — 04/30/13 –, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, today announced the appointment of Louis Hernandez, Jr. to its Board of Directors. Hernandez is an industry-recognized financial services executive with broad operational execution expertise and a history of delivering exceptional operational performance. He is currently the President and CEO of Avid Technology, the leading pro
CHELMSFORD, MA — (Marketwired) — 04/24/13 –, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, today announced that its customer, Cellular One, one of the largest regional wireless carriers in the U.S., was presented with a Bronze Stevie® Award in the Best Use of Technology in Customer Service Category in the annual Stevie Awards for Sales & Customer Service(SM).The Stevie Awards for Sales & Customer Service
CHELMSFORD, MA — (Marketwire) — 03/06/13 –, a leading provider of next generation customer contact and enterprise workforce optimization, today announced Deborah Moon, channel development director for North America, has been named one of UBM Tech Channel-s CRN 2013 Channel Chiefs. This prestigious list of the most influential and powerful leaders in the IT channel recognizes those executives directly responsible for driving channel sales and growth within their organization, while evangelizin
CHELMSFORD, MA — (Marketwire) — 02/04/13 –, a leading provider of next generation and , today announced an equity partnership with back office optimization software and services expert eg solutions, plc. The agreement provides Aspect exclusive distribution rights to eg-s products and services in the Americas and the Asia Pacific region and formalizes the partnership model for both companies to address customers in Europe, the Middle East and Africa."As the number of back-office workers
eircom to Provide Sales and Service Support for Aspect Solutions Including Aspect Unified Communications Applications for the Contact Center Across Ireland
Aspect Achieves Top Customer Score in Five of Nine Categories and Ties for Lead Score in Three Categories of In-Depth 2011 Contact Center Workforce Management Market Report Issued by DMG Consulting
