CHINO, CA — (Marketwire) — 02/13/12 — , a leading provider of outsourced customer management solutions, announced today that it has secured a five-year, $200 million Senior Secured Credit Facility.The credit facility includes an additional revolving accordion feature which will allow the company to borrow an additional $125 million, extending its total line of credit borrowing to $325 million. The new facility will be used to fund working capital, growth initiatives and acquisitions.Bank of
CHINO, CA — (Marketwire) — 01/30/12 — a leading provider of outsourced customer management solutions, today announced that it has been identified by in the Magic Quadrant for Customer Management Contact Center BPO, Worldwide, released in December 2011.Gartner-s 2011 Magic Quadrant for Customer Management (CM) Contact Center Business Process Outsourcing services evaluates a vibrant provider landscape that is fast-changing due to evolving market conditions, customer needs and technology, in