Alorica CEO Announces New Technology Chief
Tech executive brings proven leadership and expertise with complex, global networks serving Fortune 500 clients
Alorica CEO broadens executive team, announcing new leadership post and chief counsel
Elevating global services and process integration role enhances Alorica–s operational rigor and service excellence across the globe
Alorica CEO Announces New Corporate Structure and Expanded Executive Team, Creating More World Class Customer Experiences for Clients
Introduces Regional Operating Organizations in the Field and Names President of the New Asia Region Executive Team Reflects Deep Leadership Experience and a Commitment to Leverage Innovation to Revolutionize the Business Process Outsourcing Industry
Alorica Completes Acquisition of Expert Global Solutions, Solidifying Company as the Clear Leader in the U.S. Market
The Customer Experience Business Process Outsourcer Projects $2.4 Billion in 2016 Revenue Comprehensive Global Delivery Footprint Grows to 92,000 Experts in 16 Countries Now With 102 Customer Experience Centers in the United States, Alorica Operates the Largest Domestic Delivery Network in the Industry, Helping the World–s Most Valuable Brands Serve Even More U.S. Consumers
Alorica Taps Gregory Hopkins as Chief Client Officer, Citing His Industry Leadership
IRVINE, CA — (Marketwired) — 06/29/16 — Today, Andy Lee, Chairman & CEO of Alorica, announced his appointment of Gregory Hopkins as Chief Client Officer, effective immediately. "For more than three decades, Greg has been demonstrating a passion for building long-term partnerships with the world–s largest brands," said Andy Lee, Chairman & CEO of Alorica. "I–m looking forward to his continued leadership in creating those relationships with Alorica–s clients as we str
Alorica to Acquire EGS to Provide Exponentially More Scalable Customer Experience Solutions on a Global Scale for the World–s Leading Brands
The New Alorica Will Employ More Than 91,000 People in 154 Locations Spanning 16 Countries Across Five Continents
“To help more people, we needed more great people. That–s why we–re doing this.” – Andy Lee, Chairman & CEO of Alorica on why the company is acquiring EGS
IRVINE, CA — (Marketwired) — 06/01/16 –At Alorica, we only do one thing — we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We–re proud to passionately serve clients as diverse as we are — including communications, financial services, healt
Tulsa Residents to Land 400 Jobs at Alorica
Applicants Passionate About Performance and Growth Thrive in Alorica Careers
Alorica Named to IAOP–s 2016 Global Outsourcing 100 List
LAKE BUENA VISTA, FL — (Marketwired) — 02/16/16 — , a worldwide leading provider of customer management outsourcing solutions, today announced that it has been selected by the International Association of Outsourcing Providers® (IAOP®) in the Leader category of its 2016 Global Outsourcing 100® list for the second consecutive year."Only the very best outsourcing service providers are recognized in the GO100 list. Knowing that Alorica was selected by our peers and other indust
Gartner Names Alorica a Leader in 2016 Report, “Magic Quadrant for Customer Service Management Contact Center BPO”
IRVINE, CA — (Marketwired) — 02/09/16 — Clients of have long known the positive impact of the company–s innovative customer engagement strategies."Creating insanely great customer experiences that surpass expectations is what Alorica is all about," said Andy Lee, Chief Executive Officer of Alorica. "That–s why we–re honored to be recognized by Gartner as an industry leader. We believe it is for our passionate commitment to innovation and our unwavering dedication to our gl