1-800-FLOWERS.COM CEO Jim McCann Cites Focus on Customer Experience as Key Catalyst for Business Growth By Publisher on September 16, 2013 Internet, Picture Gallery Jim McCann Keynotes KANA Connect North America Annual Customer Conference; 1-800-FLOWERS.COM Using KANA Cloud Customer Service Technology
World-s Leading Brands Coming to New Orleans for KANA Connect 2013 By Publisher on July 22, 2013 Picture Gallery, Software 1-800-FLOWERS.COM Founder and CEO Jim McCann and Customer Experience Expert Jeanne Bliss to Headline KANA Connect North America Annual Customer Conference