Cerillion recognised as a Visionary for 2nd year in a row in Gartner’s 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs

Cerillion recognised as a Visionary for 2nd year in a row in Gartner’s 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs

London, 30th October 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management solutions, today announced that it has once again been recognised by Gartner as a Visionary in the latest edition of the highly regarded Magic Quadrant for Integrated Revenue and Customer Management (IRCM) for CSPs*.

Study Commissioned by Celebrus Advances Strategies for Cross-Channel Business Success

Study Commissioned by Celebrus Advances Strategies for Cross-Channel Business Success

Study offers insights into why firms struggle to harness data for enhanced customer experiences:
• Only 26% of businesses surveyed are able to use data to improve customer experience for all or most of their customers’ interactions.
• Nearly two-thirds of surveyed organisations have difficulty recognising customers across digital channels.
• Almost all firms recognise the importance of tracking on customer engagement and that technology is key to making it work.

Phocas Software Earns 24 Top-ranking Positions in the World–s Largest Survey of Business Intelligence End Users

Phocas Software Earns 24 Top-ranking Positions in the World–s Largest Survey of Business Intelligence End Users

RENO, NV and COVENTRY, UNITED KINGDOM and SYDNEY, AUSTRALIA — (Marketwired) — 10/19/17 — Phocas Software, a business intelligence software company, today announced it has earned 24 top-rankings in the global , scoring higher than Tableau, Qlik Sense, QlikView, Microsoft Power BI, and IBM Cognos BI across several top KPIs. The BARC BI Survey 17 rates BI vendors across 29 KPIs to determine a provider–s impact on the marketplace.Phocas finished on top or as leading vendor in KPIs highly valued