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Eclipse Legal Systems, the sole Law Society Endorsed legal software provider, is implementing its Proclaim Case Management Software solution at Cheshire-based insurance company, Carrot Insurance.…
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LONDON, 30 May 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards for its ContactWorld solution.…
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LONDON, 27 April, 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for…
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B2B marketers can now connect their advertising, marketing, web and CRM data to prove and optimize their ROI…
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London, 21st March 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management systems, today announced it has been selected by Scarlet to deliver a complete business support system (BSS) to empower its quad-play service offering in Belgium.…
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Leader in appointment-driven personalization will use funds to extend its platform with new artificial intelligence capabilities to accelerate growth…
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Research determines 90% likelihood that those who visit a restaurant for the fourth time will continue to visit on a regular basis…
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Maximizer publishes a new study on the success measures that small to medium-sized enterprises (SMEs) are achieving from their Customer Relationship Management (CRM) solutions…