NewVoiceMedia named finalist in SalesTech Awards

By on    Computer & Software, CRM  

LONDON, November 22 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 SalesTech Awards.

The SalesTech Awards honour companies and individuals that demonstrate excellence, innovation and leadership in the sales technology market. Produced in partnership with the B2B Technology Marketing Community on LinkedIn, the awards tap into the experience of

Cerillion recognised as a Visionary for 2nd year in a row in Gartner’s 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs

By on    Computer & Software, CRM, Picture Gallery  

Cerillion recognised as a Visionary for 2nd year in a row in Gartner’s 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs

London, 30th October 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management solutions, today announced that it has once again been recognised by Gartner as a Visionary in the latest edition of the highly regarded Magic Quadrant for Integrated Revenue and Customer Management (IRCM) for CSPs*.

Study Commissioned by Celebrus Advances Strategies for Cross-Channel Business Success

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Study Commissioned by Celebrus Advances Strategies for Cross-Channel Business Success

Study offers insights into why firms struggle to harness data for enhanced customer experiences:
• Only 26% of businesses surveyed are able to use data to improve customer experience for all or most of their customers’ interactions.
• Nearly two-thirds of surveyed organisations have difficulty recognising customers across digital channels.
• Almost all firms recognise the importance of tracking on customer engagement and that technology is key to making it work.

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