LOS ANGELES, CA — (Marketwire) — 12/07/11 — Under the terms of the agreement, SupportSave Solutions, Inc (OTCBB: SSVE) will provide as many as 190 dedicated full-time agents to service forecasted requirements for order taking and customer service for the company-s business and retail customers as well as live chat agents for their website. The company has 1,656 stores and annual sales of approximately $11.6 Billion USD. Financial terms of the agreement were not disclosed.
The amended agreement executed November 16, 2011 for a period of over one year was based on the success of initial pilot program that began with training on August 1, 2011.
SupportSave-s proven ability to deliver quality exceeding industry leading competitors within the BPO / Contact Center space at 20-50% less cost is why companies are continuing to take notice. The company has invested heavily in its infrastructure with its world class delivery center at Robinson-s Cybergate in Cebu City, Philippines capable of housing more than 2000 full-time employees to enable it to attract and retain more large sophisticated clients.
“This relationship represents a significant milestone for SupportSave and positions us as an even stronger player in the retail vertical. We will continue to relentlessly strive to exceed our clients- expectations and demonstrate that our value proposition is not limited our ability to deliver costs lower than our competitors,” states Christopher Johns, SupportSave President & CEO.
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SupportSave Solutions, Inc. is the leading low-cost provider of outsourced customer care and back-office support. SupportSave operates American-managed delivery centers in the Philippines. SupportSave is headquartered in Los Angeles, CA. Visit for more information.
Chris Johns
323-448-4325
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