CUTLER BAY, FL — (Marketwire) — 10/14/11 — Alorica, one of the premier providers of outsourced customer contact management services, announced it plans to add permanent and seasonal employees to its workforce in Florida to support multiple clients. The company will be hiring over 800 employees for its PRC subsidiary by the end of the year to take inbound customer service calls at its Cutler Bay facility. Workers will be supporting new business growth and helping with the expansion of current contractual work. Full-time, part-time and bilingual workers are needed.
“We are in a hiring frenzy, what better time to come check out what we have to offer,” says Site Director, Rey Ortega. “The time is now! We want to find quality individuals that are looking for work and want to come grow with us.” A job fair will be hosted to help with the hiring process.
The sales and customer service agents will be provided paid training and will start at $9.00 per hour while in production with an opportunity to make additional incentives through a performance bonus program. Employees need a high school diploma (or GED), general computer knowledge, and sales or customer service skills in order to be considered for employment.
“We are very excited about the growth we are experiencing, not only is it exciting for the company, but we are particularly thrilled because of the advancement and growth opportunity this presents for people,” says Alorica Regional Leader, Sean Minter. “Alorica is on a fast-track growth spurt and we need to add new team members that are willing to deliver quality work with exceptional results!” Management and support positions are also available.
. Qualified applicants will be contacted for a scheduled interview. Training classes start every week.
Alorica is a global leader in delivering BPO Customer contact management solutions. Alorica provides a variety of advanced customer contact management solutions such as customer care, technical support, sales, collections and social media services for Fortune 1000 companies mainly in the communications, technology, media, financial services, government, healthcare, automotive, retail and consumer product verticals. Alorica-s specialty is providing flexibility to its clients while delivering high quality service. Headquartered in Chino, California with over 22,000 employees housed in more than 35 global contact management centers, Alorica provides unprecedented client support and attention. Alorica supports several customer communication channels including voice, email, chat and social media from onshore, near shore and offshore facilities. Additionally, Alorica provides fulfillment services and reverse logistics services through its U.S. logistics centers. For more information, please visit .
Danel Kuhlmann
951.662.1670
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