SAN FRANCISCO, CA — (Marketwire) — 08/12/11 — (NASDAQ: SREV), the global leader in service revenue management, is proud to announce its new worldwide, employee-led corporate social responsibility program, PowerSOURCE. The program was created and is managed by employees to interact, support and make a difference in their communities through volunteering initiatives in conjunction with The United Way. PowerSOURCE was pioneered by three employees in ServiceSource-s Denver office looking for a new way to engage with their communities and team members. Since then, the program has taken off as a global initiative throughout the company, with the San Francisco office successfully completing its first event on August 2, 2011.
“We started this project thinking of different ways we could reach out to our community that would utilize the strengths ServiceSource already has,” said Danyelle Overbo, inside sales representative at ServiceSource and co-founder of PowerSOURCE. “We have a strong camaraderie and spirit of generosity that I have never seen before. I knew if we just got started, the PowerSource idea would spread around the world very quickly.”
For the San Francisco group-s inaugural event, seventeen PowerSOURCE team members joined faculty members at John Muir Elementary School in San Francisco to help them clean, set up classrooms and prepare the administrative office for the new school year. The event was a success, and employees were able to help create a fun and clean environment for John Muir students.
“It was a fantastic experience to have the ServiceSource team help us prepare for our school year. We felt lucky to have such an energetic and helpful group of people at our school for the day,” said Chris Rosenberg, principal of John Muir Elementary. “Their help getting the building set up enabled our teachers to focus their time on building meaningful curriculum for the year rather than cleaning.”
The employee-run PowerSOURCE steering group selected The United Way as its national charity partner due to its effectiveness, presence in the communities ServiceSource operates in, and access to hundreds of local non-profits as well as a variety of volunteer opportunities for employees.
“ServiceSource is committed to -doing the right thing- for our customers, our employees, and our communities,” said Mike Smerklo, chief executive officer, ServiceSource. “The PowerSOURCE program speaks directly to our belief that continued growth and success as a company can only come in the context of the strong communities in which we operate and serve. This program inspires us to be leaders and supporters of communities, employee health and well-being, and environmental stewardship.”
ServiceSource also has a long-standing relationship with the Greater Bay Area Make-a-Wish Foundation (based in San Francisco), which grants wishes to children with life-threatening medical conditions. Mike Smerklo sits on the Board of Directors and hundreds of ServiceSource employees have supported wishes for local children.
ServiceSource is the global leader in service revenue management, partnering with technology-based companies to optimize maintenance, support and subscription revenue streams, while also improving customer relationships and loyalty. ServiceSource helps customers increase service revenue contract renewal rates, on average, by over 15 percentage points and, in some cases, over 40 percentage points. ServiceSource delivers these results via a cloud-based solution, combining its Service Revenue Performance Suite of applications with dedicated service sales teams, leveraging a proprietary Service Revenue Intelligence Platform of transaction data, benchmarks and best practices. ServiceSource offers its service revenue management solution on a unique pay-for-performance business model that enables a success-driven, shared-risk partnership. The Company is headquartered in San Francisco, and manages service revenue performance for customers across the globe in more than 35 languages.
ServiceSource and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.
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Will Stickney
Horn Group for ServiceSource
(415) 905-4025
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