SAN FRANCISCO, CA — (Marketwired) — 07/30/15 — (), the fast-growing service whose personal shoppers hand pick and deliver items from trusted local stores, announced today that it is inviting its contractor in-store shoppers in Seattle and Portland, Ore., to apply for newly created employee roles with expanded responsibilities.
Instacart began offering its contractors the option to apply for employee positions in Boston in February, and has since expanded the program to Chicago, Atlanta, Miami, Washington, D.C., Houston and Austin. With today–s additions, Instacart now offers the option in 9 of its 16 cities, with more to come.
As employees, Instacart shoppers will be provided with more training and supervision, which has been proven to improve the efficiency and quality of order picking, leading to higher customer satisfaction. In other cities, approximately three-quarters of in-store shoppers have opted to apply for these part-time employee positions. Those who choose to remain contractors can move into driver or combined driver/shopper roles.
Instacart offers part-time employees competitive wages that exceed the local minimum wage in each of its markets.
“Making our in-store shoppers employees has helped on multiple fronts,” said Apoorva Mehta, founder and CEO of Instacart. “The additional training and supervision we can provide helps with efficiency of our shopping. And integrating shoppers more closely into the Instacart culture is helping with retention — and that–s helped boost quality as well. We–re very happy that the program has been so well received and look forward to bringing it to additional cities in the coming weeks.”
Originally launched in San Francisco, and since expanded into many other cities, Instacart has fundamentally changed the traditional space by connecting customers with personal shoppers who shop for and deliver grocery orders in as little as one hour. This eliminates the need for costly infrastructure such as inventory, warehouses and trucks. In January 2015, Forbes named Instacart “.”
New customers can open an account at , and get free delivery on their first order of $10 or more. Instacart also offers Instacart Express — an annual membership that eliminates delivery fees for all orders of $35 or more. The cost is just $99 per year.
allows people to order groceries online by connecting them with personal shoppers who hand pick items at customers– local, favorite stores and deliver straight to their doors. Founded in San Francisco in 2012, Instacart has quickly scaled to 16 cities across the US and partnered with dozens of grocery retailers, including popular national chains (Whole Foods Market, Costco, Petco) as well as local, regional grocers (Fairway Market, Bi-Rite, Plum Market). By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the grocery brands they trust. Instacart is the only grocery service that can meet today–s on-demand lifestyle by delivering in as little as one hour. First delivery is free at .
Michelle G. Faulkner
Big Swing Communications
+1 617-510-6998
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