NEW YORK, NY — (Marketwired) — 06/03/15 — CGS, a leading global provider of business applications, enterprise learning and outsourcing services announces its participation in the Hospitality Industry Technology Exposition and Conference (HITEC) event from June 15th – 18th in booth 952 at the Austin Convention Center in Austin, Texas. HITEC is the world–s largest hospitality technology show.
CGS will showcase its global services to hospitality industry leaders and executives, including the award-winning Business Process Outsourcing (BPO) and Technology Services Outsourcing offerings. CGS will demonstrate and articulate its solutions to enhance global operations and infrastructure through process standardization and consolidation, increase overall guest engagement and satisfaction, and provide the required tools and processes for employees and customers to successfully leverage new digital technologies.
With over 5,000 multilingual dedicated call center agents located in North America, Romania, and Chile, CGS currently supports many of the world–s industry leaders, including a top three largest global retailer and one of the largest global hotel brands. CGS–s innovative, scalable and flexible outsourcing solutions include remote monitoring, technical support, POS (Point of Sale) and customer care service desk support, reservation scheduling, cloud implementation, hardware/software implementation and rollout services, and enterprise learning solutions.
“HITEC allows us the unique opportunity to participate in a forum that fosters the convergence of thought leaders and innovators to explore viable solutions to current and future business challenges within the ever-changing and ever-evolving world of hospitality technology,” said Michael Mills, Senior Vice President, Global Call Center Sales and Solutions at CGS. “We are proud to showcase our outsourcing solutions and share how we can help hospitality brands improve efficiency, better utilize state-of-the-art technology, and gain the business flexibility they need to support fundamental business processes, compete and grow without sacrificing outstanding personal service.”
Working hand-in-hand with clients in the world–s most dynamic companies, we reach within and across our business applications, enterprise learning and outsourcing services capabilities to develop cost effective, quality solutions that strengthen the people at the heart of business and fortify the processes fundamental to success. Founded in 1984 and headquartered in New York City, CGS employs more than 5,200 professionals across North America, Latin America, Europe and Asia. For more information, please visit and follow us on Twitter at @cgsinc and Facebook at .
Media Contact:
LEWIS PR for CGS
Shannon Felder
202-507-4714
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