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MEDIA ALERT: Global i2i Customer Journey Workshop Tour Kicks Off in New York City

CUPERTINO, CA — (Marketwired) — 05/05/15 —

i2i Customer Journey Workshop Series, New York City

Business transformation begins when companies combine customer understanding with the actions that create positive experiences. Join internationally recognized customer strategist, author and speaker to gain a deeper understanding of the customer experience and use it to effect change in your business. Attendees will learn how to create their own customer journey map, identify the key points of individual-to-individual — i2i — connection, and operationalize the actions that make customer relationships extraordinary. Participants in this complimentary workshop will receive personalized analysis and recommendations from Mr. Winters to dramatically enhance business performance through strategic customer engagement.

Workshops are planned for New York, Chicago, Costa Mesa, CA, Mexico City, Monterrey, Munich, Frankfurt, Sydney, London, and Zurich.

Tuesday, May 12, 2015, 8 a.m.-1 p.m. ET
Networking lunch included.

32 Old Slip (between Water St. and FDR)
The Forum
New York, NY 10005

Registration is free – compliments of SugarCRM
For more information or to register, click .

enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management (CRM) solution on the market. By placing the individual at the center of its solution, SugarCRM is putting the “i” in CRM and empowering people at all levels of an organization to better understand and engage with customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA, and Walden International. More than 1.5M individuals in over 120 countries rely on SugarCRM. To learn more visit or follow .

Jay Fiore
SugarCRM
+1 (408) 913-2245

Becky Quinlan
BOCA Communications
+1 (916) 508-8050

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