HERNDON, VA — (Marketwire) — 07/25/11 — Researchers at Montreal-based Technology Evaluation Centers have analyzed — a software platform for reporting on, analyzing and delivering training via the internet — and found the software “dominant” in eight of thirteen categories including e-learning, e-commerce and reporting.
Among the tools TEC uses to show how Meridian compares to other learning management system (LMS) on the market is The TEC Focus Indicator, which ranks features against an industry average and positions the results in one of three zones: Dominant, Competitive and Minimal Support. TEC says products with features falling within the dominant zone “are likely to be competitive differentiators.”
TEC-s research team wrote that “Meridian Global LMS 2011 has eight modules located in the Dominant Zone: Classroom Training Management, E-learning Management, Course Content/Learning Object Management, Performance Support, Blended Learning, Competency and Performance Management, E-commerce Support, and Reporting.”
For the five remaining criteria — which are Custom Content Authoring/Publishing Tools, Virtual Classrooms, Communication and Collaboration, Assessment and Evaluation, and Analytics — Meridian-s LMS fell within the Competitive Zone. Any functionality placed within TEC-s Competitive Zone indicates those product criteria are on par with other LMS on the market.
Along with the technical review of Meridian Global LMS 2011, TEC-s research team also gave kudos in its report to the company-s approach to customer service.
“When it comes to customer service, Meridian-s got it covered. Each client project is assigned both a project manager and a customer care representative, who remain with the client throughout the life of the implementation — and beyond,” says TEC Research Analyst Sherry FoxUnlike many other companies, Meridian has a very low turnover rate, which allows for a much more intimate vendor-client relationship. I-m certain this is one of the reasons for its many customer service-related awards.”
“Of course we-re pleased to see how well our product compares to what-s available in the market,” adds Roy Haythorn, executive vice president of operations for Meridian, “but getting praise for how we work with our customers from the point of implementation and beyond means we-re really doing something right. That-s a tribute to the work done every day by our project managers and customer care center.”
After its review, TEC gave Meridian-s LMS a TEC Certified Product seal. The certification shows that TEC-s analysts reviewed the features and functions of the Meridian LMS and compared these against known benchmarks for LMS worldwide.
A free copy of the TEC report on Meridian is available for download at .
Technology Evaluation Centers (TEC) is the leading advocate for the enterprise software purchaser. By providing objective technology research, detailed information about vendors and solutions, web-based software evaluation and selection services, and expert advice, TEC helps private- and public-sector organizations choose the best enterprise software solutions for their unique business needs-quickly, impartially, and cost-effectively.
Our flagship product, Meridian Global LMS, integrates learning content management, workforce analytics, knowledge management and competency modeling in one learning management system (LMS). In addition to Meridian Global LMS, we provide professional services, courseware development and hosting services. We serve approximately 8 million users at more than 300 public- and private-sector employers. Our software is used by companies that range in size from 1,000,000 employees to less than 100 workers. Our clients include the American Institute of Certified Public Accountants, AutoZone, Panera Bread, the U.S. Air Force, the U.S. Navy and more than 80 federal, state and local governments.
We are the number one ranked learning-technology company for customer loyalty. Our award-winning software aims to deliver learning, distribute knowledge and sharpen business skills, which will make you a leader in your industry. Our Herndon, Va.-based company is a wholly owned subsidiary of Visionary Integration Professionals. To learn more, visit , or follow Meridian on Twitter at .
Media contact:
Bill Perry
Mobile: 614 975 7538
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