PARIS, FRANCE — (Marketwired) — 01/29/15 — Arkadin, a NTT Communications Company and one of the largest and fastest-growing providers of and Services, announced today that it was the recipient of Frost & Sullivan–s . Arkadin scored highest among conferencing industry peers in the competition, which rates providers across multiple performance categories related to “Strategy Innovation” and “Customer Impact.”
“Arkadin–s strong competitive strategy and affordable, superior-quality product offerings have enabled it to achieve significant growth in today–s Conferencing Services market,” says Vaishno Devi Srinivasan, Senior Research Analyst, Frost & Sullivan. “Furthermore, its trademark local, yet global, approach to customer support delivers unrivaled value to clients.”
“Receiving the Frost & Sullivan award is evidence of Arkadin–s commitment to providing competitive and innovative UC&C solutions to our customers, enabling them to maximize the benefits and opportunities of virtual collaboration,” says Christophe Reyes, Arkadin–s managing director, Europe, Middle East & Africa. “Our superior rating is a testament to the dedication of our product and service teams throughout Europe.”
According to Frost & Sullivan analysts, Arkadin has overcome key industry challenges for a compelling value proposition that offers:
Best-in-class, interoperable collaboration and UCaaS offerings, including audio, Web and video conferencing, at varied price points that cater to companies from SMEs to large enterprises, across different industries and business applications.
Exceptional infrastructure to ensure superior performance and service uptime.
Hybrid audio capabilities that accommodate both PSTN and VoIP networks, and can integrate with all UC&C solutions.
Seamless interoperability between conferencing systems, including video end points, incorporating both legacy and new technologies.
A local, yet global approach to deploying services.
For more information and the full report:
Arkadin is one of the largest and fastest-growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people–s desire to share, Arkadin offers a complete range of integrated audio, Web, and video conferencing and Unified Communications solutions. These services are delivered in the cloud for fast, scalable deployment and a high ROI. The company–s global network of 53 operating centers in 33 countries has dedicated local support teams to service its 37,000 customers. As a NTT Communications Group company, Arkadin offers the most comprehensive Collaboration and Unified Communications services for meeting customer needs around the world. For more information:
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company–s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One VPN network reaching 196 countries/regions, and 130 secure data centers. NTT Communications– solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
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