MILPITAS, CA — (Marketwired) — 01/14/15 — JDSU (NASDAQ: JDSU) today announced that SoftBank Mobile (SBM), a leading mobile communications service provider based in Japan, has selected the JDSU xSIGHT Customer Experience Assurance solution to optimize the scale and quality of experience (QoE) of its LTE services, and offer a differentiated customer experience. JDSU–s xSIGHT is a breakthrough customer experience assurance solution that uses innovative technology to identify, prioritize and resolve customer-impacting issues in a fraction of the time and footprint of traditional solutions.
Based on an extensive competitive trial and evaluation process, SBM chose the JDSU xSIGHT solution for its ability to significantly improve engineering productivity and quickly resolve LTE problems through its innovative real-time monitoring and troubleshooting. xSIGHT demonstrated the highest performance with the lowest footprint, and delivered a unique advantage in terms of solution cost, speed and efficiency.
With JDSU–s xSIGHT, SBM can now quickly and cost-effectively scale their assurance solution to address the substantial increase in traffic volumes and rates driven by new LTE services. The solution also helps SBM deliver a differentiated customer experience and premium service offerings through the most proactive and pervasive problem detection and root cause analysis in the industry.
“SBM had a very demanding and aggressive set of requirements, which is a testament to a strong commitment to continually improve the quality of their LTE service offerings and customer satisfaction,” said Sue Spradley, senior vice president and general manager of JDSU–s Network and Service Enablement business segment. “JDSU is proud of the innovation and value that we proved in the trial and that we were chosen as SBM–s assurance partner for LTE success.”
SoftBank Mobile Corp., a wholly-owned subsidiary of SoftBank Corp., offers a comprehensive range of innovative mobile communications services and devices to customers in Japan. With a network that is rated No. 1 for smartphone data connection rates*, SoftBank Mobile has led the market in annual net subscriber additions since 2008. SoftBank Mobile is further strengthening its network by expanding LTE coverage and building on its industry-best position for Wi-Fi spots**. To learn more, please visit .
*Based on statistics analyzed by Agoop Corp. in 2013.
**Based on company research conducted in 2013.
JDSU (NASDAQ: JDSU) innovates and collaborates with customers to build and operate the highest-performing and highest-value networks in the world. Our diverse technology portfolio also fights counterfeiting and enables high-powered commercial lasers for a range of applications. Learn more about JDSU at and follow us on , , and .
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