LONDON, UNITED KINGDOM — (Marketwired) — 11/20/13 — In the news release, “Metaswitch Networks Announces Support Service for Legacy Class 5 Switches,” issued earlier today by Metaswitch Networks, we are advised by the company that in the first sentence of the second paragraph, “DMS-1000” should read “DMS-100.” Complete corrected text follows.
Metaswitch Networks Announces Support Service for Legacy Class 5 Switches
Metaswitch Networks Continues to Encourage Network Migration for All Service Providers and Extends Its Level 3 Support Services to Propel Its “Software Telco” Vision Forward
LONDON, UNITED KINGDOM — November 20, 2013 — Metaswitch Networks today announced it has extended its exceptional technology service and support to include a range of legacy Class 5 switches.
The service targets the DMS-10 and DMS-100 families of switches (originally manufactured by Nortel Networks and acquired by Genband) and the 5ESS Class 5 switches (made by Western Electric, which became part of Alcatel-Lucent).
Metaswitch-s service for these switches will include 24-hour-a-day, 365-days-a-year “Level 3” support to assist service provider network operation center (NOC) employees managing day-to-day operations. In addition, Metaswitch will bring its customary high standards of care to this new service offering. The service includes:
Fault isolation of hardware- and software-related issues
Switch recovery, including database recovery
Support for hardware and software upgrades
Advanced switch configuration support
Advanced translations support
“As our industry transitions toward cloud-based, software-centric network solutions, it is important for Metaswitch to assist our customers with that transition in every way possible,” says Stuart Warwick, senior vice president of support, Metaswitch Networks.
“Metaswitch provides terrific support for new technology, and we-re pleased to be able to extend that support to include these still prevalent legacy switches,” Warwick says. “Consistent with our vision of creating software telcos, Metaswitch is making sure that service providers who are contemplating a migration away from their legacy gear will have a trusted partner who can give them the best possible support before, during and after their network transformation.”
Metaswitch is powering the transition of communication networks into a cloud-based, software-centric future. The company develops openly programmable solutions that run on standard hardware or in virtualized environments and act as the key control points in elastic voice, video and data networks. In its 30-year history, Metaswitch has helped hundreds of service providers worldwide advance their infrastructures, retain their customers, extend their brands and reduce their costs through every major network transformation. For more information, please visit .
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Metaswitch Support
Carol Daniels
Metaswitch Networks
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