CINCINNATI, OH — (Marketwired) — 11/13/13 — Software provider Cincom Systems () announces the results of its customer-service survey. The survey was conducted from January 2013 through September 2013. Surveys were sent worldwide only to customers who had actually used Cincom support services.
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Ninety-six percent of customers rated the overall quality of the support they received from Cincom as good, very good or excellent.
Ninety-five percent of customers surveyed rated the support engineers- skill levels as good, very good or excellent.
Ninety-five percent of customers rated Cincom support engineers- sense of urgency in resolving the problem as good, very good or excellent.
Eighty-six percent of customers would recommend Cincom software to another company.
For 45 years, Cincom has helped thousands of clients worldwide by solving complex business problems. For more information about Cincom-s products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to or visit the corporate company website at . Cincom is a Microsoft Dynamics Global Strategic Partner in Manufacturing.
Cincom, the Quadrant Logo, Cincom Acquire and Cincom Guru are trademarks or registered trademarks of Cincom Systems, Inc. All other trademarks belong to their respective companies.
© 2013 Cincom Systems, Inc.
All Rights Reserved
Robyn Johnson
Corporate Public Relations
Cincom Systems
513-612-2123
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