CHICAGO, IL — (Marketwired) — 11/07/13 — The Jellyvision Lab, creator of ALEX®, the virtual employee benefits counselor, today announced the results of its “ALEX Asks: What Employees Think About Your Benefits Communication” survey. The survey, which polled 400 workers at companies with more than 2,000 employees, provides valuable insight into what employees think they know about benefits packages, health care reform, and wellness programs, as well as how they prefer to hear from their employers about their options.
…Can it even be counted among an employer-s benefit offerings? Although all but one of the surveyed employees recognized health insurance benefits as something their companies currently offer, the same can-t be said for other benefits like critical illness and accident insurance, employee assistance programs, and flexible spending arrangements for medical expenses, dependent care and parking and transit.
Employers need to understand that while employee awareness of core benefits might be high, they-ll need to up their communications game to help employees achieve a richer understanding and appreciation of everything they have to offer.
In fact, only 15.1 percent of surveyed employees say that they-re “knowledgeable” or “very knowledgeable” about the subject. Fortunately, nearly four out of five employees (79.9 percent) think their employers are up to the task of bringing them up to speed, and more than a third rate their confidence levels as being eight or greater on a scale of zero to 10.
While employees may not yet understand how the Affordable Care Act will affect them or their employer-provided health care benefits, they do recognize the importance of getting their heads around the law — 90.3 percent think it-s at least “somewhat important,” and 71.5 percent say it-s either “important” or “very important.”
While the majority (77.6 percent) of surveyed employees think it is at least “somewhat important” for their employers to provide a wellness program, nearly one in five workers can-t say for sure if their company even has one.
“One of the most important things we learned from this data,” said Josh Fosburg, vice president of business development for The Jellyvision Lab, “is employees aren-t getting everything they need to know about their employers- wellness programs and other benefits. For instance, nearly half (45.3 percent) of employees in our survey think they have to pay something in order to take advantage of the wellness programming that will help them manage their weight, stay on top of their prescribed medications, or cease smoking. That-s bananas.”
Employers — as well as brokers, carriers, third party administrators, and benefits advisors and consultants — who want to get the most from their benefits communications can access the full “ALEX Asks: What Employees Think About Your Benefits Communication” survey report by clicking .
ALEX is a web-based virtual benefits counselor who transforms jargon, legalese, and gobbledygook into personally relevant information employees can use to do things like make sense of health care reform and select their best-fit benefits plans. Employees adore him, and when HR leaders see how he reduces employee confusion, boosts engagement and drives benefits savings, they can-t help but fall in love as well. Today, ALEX is available to more than one million employees across more than 100 organizations, and almost 90 percent of those who use him say they better understand and appreciate their benefits thanks to his help. To learn more about ALEX, please visit .
If your company website has a lot to say and is currently doing it in a way that-s too technical or filled with corporate jargon, marketing speak, impersonalized FAQs and outsourced sales reps referring to massive binders of robotic text, then you should seriously consider calling The Jellyvision Lab today. For more information and sample work, visit .
Press contact:
Mark Van Hook
Capstrat for The Jellyvision Lab
P: 919.745.3689
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