OTTAWA, CANADA — (Marketwired) — 10/07/13 — N-able by SolarWinds, a global leader in (RMM) and service automation software, today launched the industry-s first MSP Playbook which delivers best practices and step-by-step business and technology guidelines to managed service providers (MSPs) worldwide. Designed as an end-to-end business plan, the new MSP Playbook is valued at more than $50,000 and provides new and established MSPs with the checks and balances needed to build and maintain a successful managed services practice.

Now available exclusively to N-able partners worldwide for a fee, the new MSP Playbook complements and covers nearly every aspect of the MSP business model. The e-book dives deep into the best practices, growth strategies and proven tactics of today-s most successful MSPs, providing a roadmap for delivering high performance, proactive managed services. A preview of N-able-s MSP Playbook can be found at .

With more than 13 chapters, N-able-s MSP Playbook details how to build, buy or outsource a network operations center (NOC), how to price services, organize a winning sales and support team, and optimize profits and maximize recurring revenues. The book also covers how to choose a professional services automation (PSA) tool, and provides a number of sample agreements and service level agreements (SLA) to jump-start MSP efforts in these areas with proven strategies for success.

“N-able-s MSP Playbook is a tell-all reader-s guide for becoming one of the world-s most successful MSPs,” says Mike Cullen, senior vice president of sales, N-able. “With the MSP Playbook we-ve documented and detailed everything an MSP needs to know and do to establish, grow and scale a profitable services practice and deliver 100% IT coverage with ease, efficiency and measurement.”

The new e-book follows the launch of N-able-s and builds on the success of the company-s Blueprint for Success and Report Manager offerings.

“We believe that our relentless focus on technology innovation and business excellence sets N-able apart in the industry and continues to drive clear and differentiated value to our MSP partners,” says JP Jauvin, general manager, N-able. “The MSP Playbook is yet another example of how N-able works to drive the IT services industry forward and accelerate adoption of managed services worldwide.”

MSPs and IT resellers interested in becoming an N-able partner, please visit our or contact 1-877-655-4689 ext. 331 or +00 800 6225 3000 ext. 331.

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N-able by SolarWinds is the leading global provider of complete IT management and automation solutions for managed service providers (MSPs). N-able Technologies was acquired by SolarWinds®, a leading provider of powerful and affordable IT management software, in May 2013. N-able-s award-winning N-central® is the industry-s #1 RMM and MSP Service Automation Platform. N-able has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. N-central is backed by the most comprehensive business enablement support services available today and the industry-s only freemium licensing model. Thousands of MSPs use N-able solutions to deliver scalable, flexible, profitable managed services to over 88,000 SMBs worldwide. With offices in North America, the U.K., the Netherlands and Australia, N-able is 100% channel-friendly and maintains strategic alliances with a number of leading global IT companies, including Microsoft, Intel, and Cisco among others. .

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Derik Belair
Vice President of Marketing and Business Development
N-able
Office: 613-592-6676 x304
Toll Free: 1-877-655-4689 x304 (US/Canada)
00-800-6225-3000 (outside US/Canada)

Marie Rourke
WhiteFox Marketing (for N-able)
Cell: 714-292-2199

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