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Significant reduction of fraud risk through convergent real-time billing

Paderborn (Germany), 31 May 2011: New attention is being paid to so-called “phantom” charges that occur when a phone is not in active use. With billing systems that are not able to charge in real-time, date and time of data use cannot accurately be recorded. Consequences are data use showing up on the wrong billing cycle and subscribers paying for more services than they have used. Orga Systems’ solutions OPSC Gold and NGCP are able to avoid wrong billing leading to a bill shock for subscribers.

Integrating a real-time charging flow between network and billing system
The Next Generation Control Point (NGCP) performs subscriber specific policy and charging decisions by integrating real-time charging flow between network and billing system. This prevents discrepancies in the amount of data used, even for background processes that most users aren’t aware of. Another key feature of Orga Systems’ real-time charging, active mediation and policy control solution are real-time subscriber notifications which enable a superior end user experience. NGCP’s very flexible system configuration and support of Subscriber Profile Repository, which can be used for policing and autonomous charging, is one of the key advantages for MNOs and subscribers. They benefit from the system’s unified platform, flexibility and effective charging, which also leads to an enhanced customer satisfaction.

Charging and billing on one modular system
Orga Systems’ convergent real-time rating, charging and billing system OPSC Gold offers true prepaid/postpaid and service convergence, supporting mixed or hybrid payment methods. As a result, operational expenditures for the comprehensive solution can be kept at a minimum. A significant reduction of fraud risk and “phantom” charges are the result of the unique charging, rating and balance management OPSC Gold offers, serving for all types of subscribers. Worldwide 40+ customers, serving 350+ M subscribers, rely on Orga Systems’ convergent real-time charging and billing.
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