RESTON, VA — (Marketwired) — 06/26/13 — ., the market leading provider of predictive fault analytics that is redefining a new standard for at the world-s largest electric utilities and broadband providers, announced today an industry first in the availability of the latest version of their Sensor Management System (SMS) software with . The software works with their inductively powered medium voltage smart grid sensors that provide visibility throughout the distribution network. By providing four layers of analytical processing, the software accurately detects and classifies faults that cause outages in real-time for example, permanent faults on main feeders and blown fuses on laterals. This enables utilities to pinpoint the outage location and perform restoration faster because they know more about the fault and what equipment is required to repair it. For example, in two very large deployments in North America, the solution is detecting blown fuses on laterals 20 – 30 minutes before customers call to report the outage. All events are linked to map-view displays that make it easy for utilities to pinpoint the locations of problems for quick response and resolution.
“We need a paradigm shift in the way we think about the grid to successfully improve reliability. With Tollgrade LightHouse sensors, we can affordably inject intelligence where we need it the most — the distribution grid where most faults that cause outages occur,” said Edward H. Kennedy, President and CEO, Tollgrade Communications, Inc. “By having a library of fault events, outage detection and load planning data all in one software package, utilities can have the intelligence they need to restore outages faster today, and one day predict future problems before they cause outages on the distribution network.”
“Our increasingly digital economy is driving higher and higher reliability requirements for the electric grid. It-s imperative that we make the necessary grid modernization upgrades required to ensure a safe and reliable supply of energy,” said Becky Harrison, CEO Gridwise Alliance. “Improving situational awareness and grid intelligence are essential components of these grid modernization upgrades and are required to strengthen this nation-s electric grid for the demands of the 21st century.”
Unlike other offerings can increase the situational awareness throughout the distribution network and are offered as a single, affordable integrated solution including analytics, communications and a bundled five year data plan is included with one of their cellular sensor models.
Tollgrade-s LightHouse smart grid sensors are deployed on the medium voltage grid at the substation and throughout the circuit to monitor real-time grid conditions and measure fault current. When fault current is detected, waveforms of the event are captured along with some background information (e.g. temperature, GPS location, time) which is communicated over a wireless or cellular network back to the LightHouse SMS software. The software conducts four layers of analysis on the information to build a strong foundation for grid intelligence:
Layer 1: Event Capture
Layer 2: Event Classification
Layer 3: Trending, Planning and Reporting
Layer 4:
The classifies faults and disturbances that do not cause immediate outages in an effort to build intelligence about what might cause a power failure in the future. For example, incidents like momentaries or line disturbances are categorized and can be filtered to show trends across a circuit or during certain times of the year. A recent study by EPRI found that US power quality events cost US companies $24 billion a year. By using the analyzed data in the LightHouse system, utilities can mine this intelligence to learn how they might be able to prevent future outages. Once new cases are determined, the software is easily configurable to set-up alerts when these new conditions arise.
Tollgrade is the only solution that takes their smart grid sensor data through four layers of analysis to build a foundation for . This is required to improve overall accuracy and effectiveness. For example, in head-to-head field trials, older generation Fault Current Indicators (FCIs) generated as many as four false alarms to every true outage event confirmed by Tollgrade. This is important because utilities want to integrate the data from smart grid sensors and FCIs with other back-end systems such as Data Historians, Outage Management Systems, and Distribution Management Systems. Tollgrade offers the advantage that as the LightHouse SMS software “hands-off” this data, it can be trusted.
This version of Tollgrade-s LightHouse SMS software is available for purchase at the end of July, 2013. Interested utilities can contact for more information.
With over 200 million lines under test, millions of utility outage minutes avoided annually and 25 years of experience successfully locating faults at the world-s largest electric utility companies and telecommunication service providers, Tollgrade is redefining the global standard for reliability. Our award-winning fault detection hardware and predictive analytics software is deployed on four continents to help operators avoid network outages and reduce customer downtime. Tollgrade has been recognized as one of the Top 13 Smart Grid Companies to Watch in 2013 by SmartGrid News, received the 2012 Smart Grid Product of the Year from TMCnet and is a 2013 Red Herring 100 Finalist. Learn more by visiting
Cathy Clarke
CNC Associates
+1 617-527-2089 (mobile)
Anne-Laure Leroyer
Manager, Smart Grid Marketing
Tollgrade Communications, Inc.
+1 202-701-0083 (mobile)
+1 703-707-4588
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