VANCOUVER, BC — (Marketwired) — 04/16/13 — (“Indicee”), the leading for business users, today announced it has launched Indicee Analytics for Sales & Chatter on salesforce.com-s AppExchange empowering businesses to connect with customers, partners and employees in entirely new ways. The new Indicee Analytics app provides companies with insight into how activity in Salesforce Chatter is impacting sales key performance indicators (“KPIs”) such as average order values, win rates and time-to-close rates. By bridging data from the Salesforce Sales Cloud and Chatter, the new dashboards show the correlation between social activity and sales performance over time, and help businesses with calculating the ROI of team selling.
Built on the Salesforce Platform, the world-s leading cloud platform for social and mobile business apps, Indicee Analytics for Sales & Chatter is currently available on the AppExchange at
“Indicee Analytics answers the most critical social business question: how are my social activities influencing the bottom-line?” said Mark Cunningham, founder & CEO, Indicee. “We all know that being more social can provide real competitive advantage and enhance business performance. But companies also want to know why, by how much, and how to keep improving. It-s really exciting to be able to prove out the social business value story with this app and to see the positive impact that Salesforce Chatter is having for hundreds of organizations.”
“Many companies are looking at how best they can leverage social tools and strategies to connect with their customers in entirely new ways,” said Ron Huddleston, senior vice president, ISV & Channel, salesforce.com. “By leveraging the power of the Salesforce Platform, partners such as Indicee are empowering customers with analytics that provide a window into how social tools are being adopted and the impact they-re having on their business.”
“We-ve been working with Indicee to shine a light on how well our social initiatives are helping us reach our business objectives,” said Robert Lacis, director of Sales Operations, Maxim Integrated. “The data from the Indicee Analytics app has been invaluable in providing us with a baseline for improvement and confirming the potential value that becoming more social could have to our business.”
Indicee Analytics for Sales & Chatter allows customers to tap into the power of social by providing insight into the value of using tools such as Chatter. By measuring how effectively these tools are being adopted and used, companies can take their social pulse, shape engagement and link social activities with business objectives.
Indicee Analytics for Sales & Chatter bridges data between the Sales Cloud and Chatter in order to provide companies with insight into:
Key performance indicators (“KPIs”) for sales operations
How Chatter activity is influencing sales performance over time, including win rates, average order value and time-to-close rates
A measure of social engagement rates around Opportunities
Top sales representatives and their Chatter activity
Top Opportunities and the collaboration around them
The Salesforce AppExchange is the world-s leading business apps marketplace. With more than 1,700 partner apps and 1.4 million customer installs it is the most comprehensive source of social and mobile cloud apps for business. The Salesforce Platform is the world-s most trusted and comprehensive cloud platform for building social and mobile cloud apps, powering Salesforce CRM, and more than 2.3 million custom apps built by customers and partners. Social apps for business built on the Salesforce Platform can be easily distributed and marketed through salesforce.com-s .
Salesforce, AppExchange and others are trademarks of salesforce.com, inc.
Indicee-s cloud business intelligence (BI) platform was built from the ground up by industry visionaries from Crystal Services and Business Objects. By leveraging the power of the platform, the Indicee team is transforming BI for social businesses.
Backed by Granite Ventures and Yaletown Ventures, the company-s accolades include: SIIA 2012 NextGen Cloud Company Winner, TIA Most Promising Startup, and Under the Radar Winner. For additional information, go to or find Indicee on Twitter
Erica Lee
StrategicLee Inc.
+1 415 359 7322
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