DUBLIN, CA — (Marketwire) — 03/04/13 — Corporation, a global leader in for manufacturing, distribution, retail and services organizations, today announced it has been positioned as a “Leader” in a recent evaluation by Forrester Research, Inc. to assess the state of the point-of-service (POS) market.
George Lawrie, vice president, principal analyst with Forrester, and author of the report writes, “Orchestrating the retail brand experience, from returning goods to picking up online orders, means enabling consumers and store associates to exploit information sources ranging from context-sensitive messaging to price comparison services to peer recommendations on social networks. Forrester has found that the latest generation of point-of-service solutions serenades the consumer by orchestrating store devices, enterprise resources, and community services into a retail brand symphony.”(1)
Epicor was among the select companies invited to participate in report published February 7, 2013, and designed to help application development and delivery professionals select the right partner for their needs in implementing large-scale point-of-service systems. Forrester evaluated 10 significant POS vendors against 70 criteria grouped by current offering, vendor strategy and market presence. Epicor was cited as a leader, achieving the top rank for “market presence” with the highest possible score for implementation scale, and the highest score for architecture under the “current offering” criteria.
According to the report, “As might be expected given its experience in specialty retail implementations, Epicor has the most impressive pickup and delivery functionality. The solution also offers multicountry and multilanguage capabilities, superior line-busting, a wide choice of deployment options, and experience with large-scale implementations.” (2)
“Being recognized as a leader in point-of-service solution is, in our opinion, a testament to the strength of our end-to-end retail software suite,” said Ian Rawlins, vice president, product marketing, retail software solutions for Epicor. “Epicor are leveraged by the world-s leading retail brands — from store to retail enterprise applications that enable retailers to integrate sales channels, order management, POS systems, inventory, and other operations for access to the right information at the right time.”
is an integrated suite of applications that optimize transactions and customer engagement, in store and across channels, with unrivalled flexibility. Developed using the Microsoft .NET platform, Epicor Retail Store is a complete store-system suite with a wide range of high real-time, central ROI applications including enterprise selling, return/exchange management, customer relationship management (CRM), and mobility functionality.
(1, 2) Forrester Research, Inc. “The Forrester Wave: Point-Of-Service, Q2 2012” by George Lawrie (February 7, 2013)
point of sale solution ranked a “Leader” in independent research report
Forrester evaluated 10 significant vendors against 70 criteria grouped by current offering, vendor strategy and market presence
Epicor was cited as a “Leader” achieving the top rank for “market presence” with the highest possible score for implementation scale, and the highest score for architecture under the “current offering” criteria
Epicor provides advanced solutions for retailers seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability. Epicor provides end-to-end retail solutions designed to meet the evolving merchandise and service expectations of today-s connected, cross-channel shoppers, and the business requirements of the most demanding soft goods, hard goods and specialty retail environments in a variety of industries including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery and pharmacy. Thousands of leading companies — from Aeropostale, Aftermarket Auto Parts Alliance and Build-A-Bear Workshop, to General Nutrition Centers, True Value Company and Under Armour — trust Epicor to help them remain current, competitive and consistently strong.
Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company-s headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit .
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Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
Contact:
Lisa Preuss
Senior Director, Public Relations & Analyst Relations
Epicor Software Corporation
+1 949 585 4235
Erin Lutz
Lutz PR (on behalf of Epicor)
+1 949 293 1055
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