DES MOINES, IA — (Marketwire) — 01/31/13 — Vital Supports Systems, a TDS Hosted and Managed Services company, has been named a 2013 Hewlett-Packard (HP) ServiceOne Expert partner. The designation is HP-s premier level of partnership and only accessible to HP-s highest performing partners.
“This certification recognizes our employee efforts to provide customers with the highest levels of local expertise and solutions spanning the entire IT solution lifecycle,” says Jeff Sparling, CEO of Vital Support Systems, LLC. “I-m proud of our team for their efforts, HP is recognizing our ability to help customers leverage new technologies to achieve success.”
As an HP ServiceOne Expert, Vital Support Systems is now recognized as:
Providing the highest levels of local expertise backed by HP-s global resources;
Acting as a single point of contact for complex solutions;
Meeting HP-s high standards of service quality and technology expertise;
Offering solutions spanning the entire IT solution lifecycle; and
Having ready access to HP-s extensive technical resources.
“We are pleased to recognize Vital Support Systems as a 2013 HP ServiceOne Expert,” says Ken Archer, vice president of Americas Channels and Alliances, Technology Services at Hewlett-Packard. “HP-s ServiceOne Expert Partner designation is designed for our top-performing partners. As an Expert partner, we consider Vital part of an elite group of companies qualified to plan, manage, and deliver even the most ambitious projects, spanning the entire IT solution lifecycle.”
To reach this designation, partners must demonstrate high performance in total sales, total operating performance, service sales certifications, delivery certifications and the highest quality standards.
As an Expert Partner, Vital Support Systems will sell and deliver HP service contracts, HP contractual services in commercial and enterprise products, selected HP Professional Services, and HP Care Pack Services.
enables partners to expand their technology services portfolio and the choice of co-branding services with Hewlett Packard. Partners can also leverage HP-s metrics and rewards to further incentivize revenue opportunities and reduce risk. Achieving Expert accreditation carries a number of benefits including expanding the HP products that partners can deliver service on as an accredited partner. This in turn allows accredited partners to work closely with HP to provide clients with a full range of services throughout the product life-cycle.
Founded in 2001, Vital Support Systems is an information technology company providing network and systems solutions, cloud infrastructure, colocation and managed services to businesses nationwide. Vital Support Systems provides the most flexible infrastructure options in the industry — on-premise, colocated in one of our Tier 3 data centers, or in the cloud, using ReliaCloud Infrastructure-as-a Service (IaaS). In addition, Vital partners with global leaders, such as: Cisco, Citrix, EMC, HP, Microsoft, VMware and others to design, procure, implement, or manage mission critical solutions. To provide an even more comprehensive range of IT services, Vital joined TDS Hosted & Managed Services (HMS) in June 2012. Visit for more information.
TDS Hosted & Managed Services, LLC is the parent company of OneNeck IT Services Corp., Vital Support Systems, and VISI Incorporated. TDS HMS is a wholly owned subsidiary of Telephone and Data Systems, Inc., a Fortune 500® company. TDS HMS is growing rapidly; now employing more than 500 people throughout the U.S. TDS HMS companies specialize in engineering and management of IT infrastructure, including: hosted application management, managed hosting, and ReliaCloud enterprise cloud services. TDS HMS owns and operates Tier 3 data centers in Iowa, Minn. and Wis. Visit , , and for more information.
Telephone and Data Systems, Inc., a Fortune 500® company, provides wireless; broadband, TV and voice; and hosted and managed services to approximately 7 million customers in 36 states through its business units, U.S. Cellular, TDS Telecommunications Corp. and TDS Hosted & Managed Services. Founded in 1969 and headquartered in Chicago, Telephone and Data Systems and its subsidiaries employ more than 12,000 people. For investment information, visit (NYSE: TDS).
Cindy Tomlinson
Associate Manager-Public Relations
TDS Hosted & Managed Services
608-664-4471
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