Tweet

Companies must optimise to economise says United Planet

Alexander Marsch, managing director, United Planet Ltd, argues that “Companies of all sizes must organize internal workflows in a more efficient and streamlined manner if they want to introduce time efficiencies, use company resources and personnel effectively and reduce error rates.”

“Many companies are struggling to survive in the current financial crisis because they are not adapting their modus operandi to address a new set of operational challenges,” he added. “Almost all professional processes and administrative activities can be carried out via automated processes, usually in a faster and more reliable manner. At a time when recruitment is out of the question, Enterprise Portals can offer a level of integration and workflow enhancements that can make a real difference to performance and business agility.”

According to United Planet, modern Enterprise Portals like the sector-neutral standard software Intrexx Xtreme enable companies to:

• Integrate business processes via a unified portal interface, centralising management and increasing workflow efficiency at the same time.

• Improve information management and reduce paper mountains by storing all information electronically in one location – making document storage, retrieval, sharing and maintenance across the team easy through the use of a standard interface.

• Manage individual access to information and allocate read/write permissions appropriate for every employee based on his or her job function. This way, the right information is provided to the right person, automatically.

• Set in place specific approval processes for newly created documents, across different departments and company locations, reducing the time normally spent on approval processes overall.

• Allow for centralized access to information in Lotus Notes or in enterprise resource planning (ERP) systems like SAP.

• Provide access to customer information directly from the portal instead of gathering important information from different systems, increasing the speed and efficiency with which the company can prepare for meetings with customers.

• Enhance customer communications by providing up-to-date information about orders and other service enquiries direct to the customer, delivering a level of customer service excellence that should help companies to retain and grow their customer base.

Further information about Intrexx Xtreme can be found at the webiste of United Planet.