LONDON — (Marketwire) — 01/30/12 —
Director of Sales and Marketing for , Shane Cough, and Director & Co-founder of Redspottedhanky.com at , James Bain, will discuss “Improving the UK Rail Passenger Experience – On Board and Online” at Marketing Week-s 121 Customer Experience Summit.
Attendees will learn how Atos and ClickSquared are revolutionising the customer experience in UK rail travel and delivering dramatic bottom line results for Redspottedhanky.com and East Coast Main Line through data-driven loyalty and marketing programmes.
Marketing Week-s inaugural 121 Customer Experience Summit is a one day conference showcasing speakers from prominent UK brands and affording opportunities for private consultations with top solution providers. The conference will address current customer experience challenges, feature compelling case studies and provide the opportunity to network with thought leaders and peers from across industries.
Tuesday, January 31, 2012 from 12:25 pm to 12:55 pm GMT.
121 Customer Experience Summit, at the Millennium Mayfair Hotel, London
is a global provider of cross-channel cloud marketing software and services. With innovative offerings ranging from self-service campaign management and email to fully managed customer engagement and loyalty programs, ClickSquared-s pioneering Cross-Channel Marketing Hub orchestrates and delivers analytics-driven, relevant and personalized customer communications across email, direct mail, social, survey, mobile and web channels. Backed by a team of marketing, technology and vertical-industry experts that are passionate about client success, ClickSquared enables organizations of all sizes to maximize the return on their marketing investment.
ClickSquared has helped to build some of the world-s best known brands including ARAMARK Parks and Destinations, The Boston Celtics, Capital One Bank, Miami Dolphins, Dr Pepper Snapple Group, Four Seasons Hotels and Resorts, Greyhound, HomeAway, Hyatt, Lenovo, Leading Hotels of the World and Santander.
ClickSquared-s European headquarters are in Middlesbrough, with additional offices in London and across the United States. For more information, call +44(0)20 7324 6166 or visit or via the links below:
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has a presence in more than 42 countries and a workforce of 74,000 business technologists; we can offer our clients in-depth market expertise, an extended global reach and an impressive services portfolio. Based on our 30 years of successful, proven experience in consulting, managed services — number 1 in Europe, systems integration as well as cloud computing services and transaction-based activities, we understand your business challenges and deliver IT solutions that fit your needs, with measurable and sustainable results. Our ambition? To unite people, technology and business to accelerate progress. Today, together, we start shaping the exciting future of IT and business. Join us.
Rostrum Communications
Holly Tyzack
+44 (0)207 440 8674
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