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Creating and Sustaining an Effective PMO: Challenge and Lessons Learned

COLORADO SPRINGS, CO — (Marketwire) — 10/12/11 — , one of the fastest growing IT Service management software providers with corporate headquarters in Colorado Springs, CO, today announced that Phil Neufeld, Director of Service Management at CSU Fresno and Cherwell Software customer, will serve on an EDUCAUSE 2011 Conference panel at Philadelphia Conference Center. Phil will be discussing “Creating and Sustaining an Effective PMO: Challenge and Lessons Learned” with five other higher education colleagues, on Wednesday, October 19, 2011 at 2:30 PM EDT.

is a nonprofit association and the leading community of IT leaders and professionals dedicated to advancing higher education. EDUCAUSE 2011 Conference is the best thinking in higher education IT, where people will come to Focus, Discover, Inspire, and Network with other great minds in the industry.

Phil and other panel members, including Carnegie, University of North Florida, and University of Connecticut, will be discussing how they formalized project management methodology or Project Management Office. What were their expectations, success, challenges, and crucial lessons they learned through their implementation? Phil will also highlight how Cherwell Software enabled CSU Fresno to create a tracking tool that integrated with their Project Management software.

To learn more about Cherwell Software and our IT Service Management Software, or to see a live demo, please join Cherwell customers, employees and partners at EDUCAUSE11 on October 18-21, 2011.

Innovative Technology Built Upon Yesterday-s Values. Cherwell Software, , is unique within the software industry. With no outside debt or venture capital funding, we create innovative software to meet the needs of our customers — not for gain of investors or an IPO.

Recognized by Forrester® as an emerging leader, Cherwell Service Management is a fully integrated ITSM solution for internal IT and external customer support. The software provides 11 out-of-the-box PinkVERIFY ITIL-based processes and is available SaaS or on-premises. The powerful CMDB automatically links all internal relationships and the included API facilitates trouble-free integration with third-party applications. Cherwell-s codeless platform provides intuitive wizards and simple drag-and-drop functionality, allowing users to easily modify processes to match their unique requirements and create additional, fully integrated business applications such as inventory and financial management.

Cherwell Software is one of the fasted growing IT service management software providers with corporate headquarters in Colorado Springs, CO, USA; EMEA headquarters in Wootton Bassett, UK; and a global network of expert partners.

Allison Wroe
Marketing Manager
Cherwell Software, Inc.
719.434.5835