Uhingen, 01/31/2008 –TeamViewer GmbH has once again improved its remote support software of the same name and announces the immediate availability of TeamViewer 3.5. All users of the previous version TeamViewer 3 can update free of charge to the new version (download at www.teamviewer.com) and get access to a series of new functions that make TeamViewer even more powerful. For commercial use the software is available in two variants, Business and Premium; private users can generally use TeamViewer free of charge.
With the remote maintenance solution it is now possible for the first time ever to also establish a VPN connection (Virtual Private Network) to the remote or remote-controlled computer. This means that users can access databases on the other PC using their local programs, for example. Of interest to commercial users is the new session recording function, which allows individual sessions on the local computer to be recorded and played back later. This makes it possible for the support or maintenance sector, for example, to verify more precisely the work that has actually been carried out on the remote computer.
By means of a new integrated access control, a setting can optionally be made for each connection specifying whether complete access to the remote computer should be established immediately, or whether initially only the screen should be transmitted. This allows customers who do not wish to give the supporter or IT administrator full control over their computer for data protection reasons to also grant limited access to their desktop. Individual features such as file transfer can now also be individually disabled or enabled depending on the user and the purpose of use.
Since the installation of software or program updates frequently requires the operating system to be rebooted, the new version of TeamViewer now also has a remote reboot function. The remote controlled computer can hence be rebooted with a mouse click if necessary (optionally also in safe mode). Saved presets can be exported and imported with the new version. IT administrators can thus easily and quickly equip several PCs with the same settings.
Besides the new functions, TeamViewer 3.5 features several improvements to details and a completely overhauled symbol bar, with which many actions can be directly executed during the session.
“The new version is a consistent further development of TeamViewer 3, in which many suggestions from our customers have also been included,” says Dr. Tilo Rossmanith, Executive Manager of TeamViewer GmbH.
“Our tool is used on over four million computers worldwide and we are still recording increasing download figures.”
As remote maintenance software, TeamViewer enables the control of PCs via the Internet. The program is used by companies for support, for example, in order to maintain the company’s own computers or to be able to help a customer directly on his own computer in the event of difficulties. Since version 3 TeamViewer has also been optimised for use under Windows Vista and offers special features for this operating system.
Prices and availability:
TeamViewer 3.5 is available with immediate effect and can be downloaded directly from the manufacturer’s website (www.teamviewer.com). Current users of version 3 can update free of charge. The solution is available for commercial use at prices of 499 and 998 plus VAT in the versions Business and Premium. In addition, a Business version limited to 6 months is offered for 149 plus VAT. Private users can use TeamViewer free of charge.
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