DUBLIN, CA — (Marketwired) — 07/28/15 — — sales reps and pre-sales engineers generate 10 times more quotes and proposals for potential customers since the company implemented the CallidusCloud Configure Price Quote (CPQ) solution from (NASDAQ: CALD), a global leader in cloud-based sales, marketing, learning and customer experience solutions.
Catering to mid-market and enterprise customers with the most robust networks and facilities in Mexico and Latin America, KIO Networks provides a wide range of mission-critical information technology to its customers. As its mix of offerings grew, the company realized that generating accurate, timely quotes was becoming difficult with manual processes.
“We were struggling with inconsistent proposals,” said Santiago Suinaga, vice president of sales strategy at the Mexico City-based KIO Networks. “It took too long for our sales reps and pre-sales engineering team to build proposals. We needed a solution that could get proposals to the customers fast — before our competitors — and which could also integrate with our CRM application.”
Those needs led KIO Networks to CallidusCloud CPQ, which automates the quote generation process and does away with price and product books. The solution has a built-in integration to Salesforce.com, an important consideration for KIO Networks.
“Automation has enabled us to get quotes to the customers much more quickly,” Suinaga said. “Before the CallidusCloud solution, each rep could build five proposals a week. Now, we build 50 a week per engineer, and the result is that our customers are happier, we don–t need an army of engineers building proposals, and the conversion rates on our quotes has gone up.”
In addition to speed, CallidusCloud CPQ also automatically delivers important documents like scopes of work, contracts and data sheets, helping KIO Networks– reps be more responsive to customer requests.
“Automating the quote generation process has a remarkable impact on sales reps– productivity, sales conversion rates and customer satisfaction,” said Mike Roberts, Chief Customer Officer at CallidusCloud. “KIO Networks is an example of how CPQ is a perfect solution for any company with a complex product mix, including services and subscriptions.”
Hear the full story about Kio Networks and CPQ on YouTube .
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Callidus Software Inc. (NASDAQ: CALD), doing business as CallidusCloud®, is the global leader in cloud based sales, marketing, learning and customer experience solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation — driving bigger deals, faster. Over 3,900 leading organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time.
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Chris Bucholtz
CallidusCloud
925-251-2200
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