REDWOOD CITY, CA — (Marketwired) — 12/08/14 — iCracked, the leading trade-in and repair service for smartphones and tablets, has opened its doors in London as the first part of its international expansion. Plans to further develop operations abroad initiated after the company experienced rapidly-growing organic demand.
“We started iCracked after realizing a clear consumer need for a trusted repair service. Since then, we–ve operated with the customer at the forefront of everything we do. We–re thrilled to bring that premium customer experience to even more residents in the UK with this new office,” said CEO and co-founder AJ Forysthe.
According to a study* done of the UK smartphone market, 31% of British residents within the London metro have experienced issues with a cracked screen. iCracked has 35 on-demand iTechs operating within London and surrounding areas to service customers and will expand to the rest of the UK in coming months. An office in Berlin will open in March to service more of the European market.
The opening of the London office follows a record-breaking year for iCracked; the company doubled its fleet of on-demand iTechs to 1,500, expanded its re-commerce offering to an on-demand service, developed its enterprise program and doubled company size in Silicon Valley. iCracked will also roll out its Advantage Membership offering to customers in the U.S. in January of 2015.
iCracked is world–s largest network of on-demand services for all smartphone needs; repair, trade-in and warranty. To learn about becoming an iTech, visit iCracked.com/apply.
*Research of 2,001 UK adults carried out by Opinium Research 18th-21st November 2014
Founded in 2010, iCracked continues to pioneer the mobile device lifecycle. Fostering a community of over 1,500 certified iTechs, it is the world–s largest and most efficient on-demand repair and trade-in service for smartphone and tablets. iTechs, located around the country and abroad, can be dispatched with the click of a button to respond to on-demand repair and trade-in requests to provide the highest quality services to clients in their local areas. The company is headquartered in Silicon Valley. To learn more, visit.
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Jordan Barnes
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