BOSTON, MA — (Marketwire) — 07/19/11 — Experian® QAS®, a division of Experian Marketing Services and a leading provider of software and services, today announced the release of The Dilemma of Multichannel Contact Data Accuracy. The report examines current attitudes toward and provides advice on how to collect data accurately through multiple channels.
The study reveals that organizations are changing the way they collect information and contact prospects and customers, with 68 percent of respondents capturing contact data through mobile applications and more than half stating that email is the most utilized piece of contact data. Even with these changes, 98 percent say they waste budget each year on inaccurate contact data.
“The large amount of erroneous contact data is overwhelming businesses, causing them to ignore the inaccuracies in their system,” said Thomas Schutz, senior vice president, general manager of Experian QAS. “With the popularity of alternate channels, organizations face more opportunities for growth, but also for error. needs to be considered to ensure success from new channels rather than additional headaches.”
To obtain a copy of Experian QAS- The Dilemma of Multichannel Contact Data Accuracy, please visit .
Experian QAS is an address data quality software pioneer. The company-s products capture, validate, cleanse, standardize and enrich customer contact information. Established in 1990 with offices throughout the United States, Europe and Asia Pacific, Experian QAS provides data validation software and services to more than 10,000 customers worldwide in retail, education, health care, insurance, finance, government and other sectors. For more information, visit .
Experian Marketing Services delivers best-in-breed data, analytics and platforms into multiple regions around the globe. It is focused on helping marketers more effectively target and engage their best customers through email, , , , and , , and strategic consulting. Through these capabilities, Experian Marketing Services enables organizations to encourage brand advocacy, create measurable return on investment and significantly improve the lifetime value of their customers.
Experian is the leading global information services company, providing data and analytical tools to clients in more than 80 countries. The company helps businesses to , , target marketing offers and automate decision making. Experian also helps individuals to check their and and protect against .
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2011 was $4.2 billion. Experian employs approximately 15,000 people in 41 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.
For more information, visit .
Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.
Contact:
Erin Haselkorn
Experian QAS Public Relations
1 617 385 6700
You must be logged in to post a comment Login