SAN FRANCISCO, CA — (Marketwired) — 09/19/14 — Despite technological advances such as scanning and email, fax systems are still a huge part of the business industry today. In fact, almost 17 billion faxes are sent worldwide each year. Traditional fax systems are often slow, and many errors occur during the sending and receiving fax process. These complications lead to unnecessary frustrations such as error messages, busy signals and tedious waiting times. To avoid these hurdles, it–s important to use an efficient fax system.
VoIP fax providers have made fax systems largely efficient. VoIP fax facilitates the process of sending a fax, so the experience can be fast and painless. Most VoIP providers also allow their customers to send and receive faxes through email, which can greatly reduce waiting times. VoIP fax users can even get notifications on their smartphones when a fax arrives, so they don–t need to check their fax machine or email several times throughout the day.
Given these VoIP innovations, research experts at decided to compile a list of the top 3 VoIP fax providers based on overall cost, service, features, customer satisfaction, reviews and expert evaluations. The three best companies for VoIP fax in 2014 are listed below as well as the reasons these VoIP providers made it on this list.
1.
Faxage is one of the best VoIP fax providers and even offers new customers a $5 discount on their first bill. While the company doesn–t offer free trials, they are relatively cheap. Moreover, the service costs $7.95 a month with a $5 one time activation fee, and there is a 30 day money back guarantee. The monthly fee includes an unlimited number of sending and receiving faxes to an unlimited amount of domestic numbers. The company also offers fax document storage on their site at no extra cost and provides their clients with local fax numbers in every state in the continental US. Customer service is available Monday through Friday from 9:30 A.M. to 4:30 P.M. MDT. The company also provides an email support system and responds to most questions within 24 hours. Their online system is easy to use, and users also have the ability to block numbers. One drawback of Faxage is that clients are unable to preview faxes before sending them. All fax transmissions meet GLB, Sox and HIPPA requirements.
2.
Another good VoIP fax option is RingCentral. This company offers clients 700 pages of sending and receiving faxes for $8.99 a month. If prepaid for a year, the cost is only $7.11 a month. Either way, there is no startup fee. To use the service, users simply need to enter the name, number and add the file they want to send online. Users can send up to 200 pages at a time with a maximum of 20MB per document. Faxes can be sent and received to and from an unlimited amount of recipients domestically. The server also provides the ability to send messages to up to 30 email addresses and up to 200 messages can be stored on the site. RingCentral offers local fax numbers in 49 states and Washington D.C. Furthermore, customer service tech support is available 24 hours a day seven days a week, and the VoIP fax provider usually responds to questions within a few minutes. One downfall is that there is no option to preview a fax before sending it.
3.
Popfax is a VoIP provider for sending and receiving faxes, and the company offers a free trial for three days. Customers can either pay $5.25 for an annual subscription or $8 a month with a three month subscription, and there is no activation fee. The subscription includes the ability to send 20 fax pages monthly with each extra page costing $0.06. Subscribers can receive an unlimited amount of faxes. Popfax also offers an unlimited amount of archiving faxes on its site and apps are available for Apple, Android and BlackBerry devices, so users can send and receive documents right from their smartphones. One stark difference with Popfax is that its customers have the option to send international faxes in over 20 countries; moreover, international faxes cost $0.05 per page with a subscription. Subscribers can also preview a fax before sending it. Finally, users receive a free local fax number and have the option to blacklist phone numbers. A disadvantage of Popfax is that users cannot call the company. Instead, they must send a message online and wait to be called by a customer service representative.
Businesses that are interested in learning more about VoIP fax providers can visit: .
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