BOSTON, MA — (Marketwired) — 07/01/13 — Managed services providers (MSPs) nationwide now have further validation of their best vendor partner for both remote monitoring and management (RMM), and backup and disaster recovery (BDR) solutions. Continuum offers the industry-s only unified managed services solution that encompasses remote monitoring and management and backup and disaster recovery — all integrated with a network operations center () and U.S.-based — received coveted Gold and Silver honors in RMM and BDR, respectively, based on respondents surveyed in the ChannelPro 2013 Readers- Choice Awards.
Readers of were invited to participate in the channel-s only SMB-focused Readers- Choice Awards by casting votes for the most SMB- and partner-friendly products, technologies, services, programs, and professional organizations in the channel today. For each category, readers were asked to select the option that best satisfies the unique business requirements, work styles, and budgets of their small and midsize clients, as well as those that best serve their own partner organizations.
“Our readers are as passionate and selective about the tools they choose for their businesses as they are about the solutions they recommend to their SMB clients,” said Cecilia Galvin, executive editor of ChannelPro-SMB. “It was gratifying to see such a high level of participation in the survey on the part of our readers, which helps us compile the only rankings of this kind for SMBs and the channel pro organizations that serve them.”
The multiple-choice survey, which provided space for write-in responses, was fielded in Q1 of 2013 and drew participation from more than 1,000 VARs, managed services providers (MSPs), solution providers, systems integrators, custom builders, and IT consultants in the channel. Gold, silver, and bronze winners and finalists are named in each category.
“For IT service providers to hold our RMM and BDR solutions in such high esteem is truly rewarding. We believe this recognition is a direct result of us actively listening to feedback from our partners and responding with best-in-class functionality and innovative programs that meet their needs,” said Michael George, CEO of Continuum. “Partner satisfaction is extremely important to us and we will continue to invest heavily in listening and learning and developing high-value offerings that accelerate the growth and profitability of our partners.”
Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution and an advanced backup and disaster recovery (BDR) offering – all integrated with an industry-leading network operations center (NOC) and U.S.- based world-class Service Desk, delivering a single, unified managed services experience. The company currently employs more than 650 professionals worldwide, supports over 3,300 MSPs, and monitors more than a half a million endpoints. Continuum has also formed a non-profit foundation, called Continuum Veterans Foundation (), which was established to provide financial support to local and national charities that focus on helping our veterans find jobs in the IT industry. The principal owner of Continuum is Summit Partners (), a Boston-based growth equity firm that has raised more than $15 billion in assets. For more information, please visit .
ChannelPro-SMB provides targeted business and technology information for IT channel partners who serve small and midsize businesses. Via a monthly magazine and associated online properties, ChannelPro-SMB delivers expert opinion, analysis, news, product reviews, and advice vital to a reseller-s business success. Perspectives from VARs, vendors, distributors, and analysts are spotlighted daily. No other media company focuses on the small and midsize marketplace like ChannelPro-SMB. More information is available at .
Lynette Bohanan
CommCentric Solutions Inc.
813-727-0196
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