SAN FRANCISCO, CA — (Marketwired) — 05/14/13 — announced it has been named winner of the 2013 (TSIA) Vision Award in the Commercial category. The award was announced May 8 at the (TSW) conference in Santa Clara, California.
The awards were the result of TSIA-s fourth annual Service Revolutions competition, featuring a series of onstage demonstrations revealing the latest innovations in technology services — from cutting-edge services new to the market, to startups with innovative service models, to the newest advances in service technology, to the latest breakthroughs from the emerging world of service science. Winners were selected by a live audience of industry practitioners along with a panel of expert judges.
The 2013 Vision Awards are based on the theme, “True vision is having the intelligent foresight to define a better, more productive future.” Get Satisfaction demonstrated how its community platform helps companies of all sizes create engaging customer experiences to reduce support costs, acquire more customers and drive product innovation.
“At Get Satisfaction, we strive to create amazing communities that put customers at the center of the conversation,” said Scott Hirsch, VP of Product and Content Marketing, Get Satisfaction. “Being a recipient of the TSIA Vision Award is great validation that we are not only creating business value for companies with our technology, but also setting the standard for the future of customer engagement.”
“Introduced in 2010 and growing year over year, the TSIA Vision Awards recognize game-changing ideas in technology services that are beyond the cutting edge,” said J.B. Wood, CEO of TSIA. “Get Satisfaction not only delighted and impressed the audience with its customer engagement platform, but it also demonstrated a most unique and compelling approach to driving service operations and revenues. We were proud to honor them at our 2013 TSW Best Practices event.”
TSW events have a strong reputation for delivering a highly relevant and timely program filled with impactful content. More information can be found at .
Headquartered in San Francisco, Get Satisfaction helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle. Companies of all sizes, such as Intuit, Kellogg-s and Sonos, rely on the Get Satisfaction Community Platform to acquire new customers, provide better service and build better products. Today, Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. For a free trial, visit .
The Technology Services Industry Association (TSIA) is the world-s leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world-s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. Visit us at , follow us on Twitter , or like us on .
Grace Nasri
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