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Pegasystems Highlights “Return on Excellence” at PegaWORLD 2013

CAMBRIDGE, MA — (Marketwired) — 04/25/13 — (NASDAQ: PEGA), the leader in (BPM) and a leading provider of (CRM) solutions, today announced PegaWORLD 2013, to take place June 9-11 in Orlando, Fla. PegaWORLD 2013 showcases the industry-s most significant and ambitious examples of BPM and CRM success. This year-s keynotes include senior business executives from AIG, Cisco, Lloyds Banking Group, Telerx, Telstra, and United Healthcare/OptumRx.

Featuring more than 60 sessions, including business and technical success stories told by representatives of more than 50 global organizations, PegaWORLD enables attendees to learn strategies that can help to quickly improve revenue, drive down costs and dramatically improve customer satisfaction, while moving beyond antiquated systems that saddle them with ever-expanding maintenance costs. Pega technology enables organizations to focus on increasing customer satisfaction and operational excellence.

PegaWORLD 2013 will be held at the Rosen Shingle Creek Hotel in Orlando, Fla. Discount registration is available through April 30, 2013, for $895, a $400 savings from the standard registration cost. For registration and further details, visit . To join the conversation on Twitter, please use #PegaWORLD.

Pegasystems Founder and CEO Alan Trefler will kick off PegaWORLD 2013 with his keynote starting at 8:00 a.m. EDT, Monday, June 10, followed by a packed, two-day comprising keynotes, customer and partner-led sessions. Workshops and hands-on training classes to help attendees increase their knowledge of BPM and Pegasystems- products are held on the days before and after the conference. These include Pega-led workshops as well as two analyst-led workshops; a BPM Maturity Workshop facilitated by Gartner Research Vice President and Principal Analyst, Janelle Hill; and a BPM Business Strategy Mapping Workshop facilitated by Forrester Research Principal Analyst Derek Miers. Joining the conversation at PegaWORLD are many Pegasystems partners and , which include major systems integrators, management consulting firms, technology providers and application developers.

“Our clients using Pega are significantly increasing their business agility and fueling rapid and continuous innovation. PegaWORLD is a place where they come together to challenge and learn from one another. It is also a time where we can share the latest and greatest advances in our Build for Change® technology and our partners can join the conversation with thought leadership and depth of experience. For many of us, PegaWORLD is a time of enlightenment, learning from others what is possible. It is also a time of renewal — reminding ourselves why innovative and continuous improvement is so critically important.”

For more information on registering, visit:

For access to the agenda, visit:

For insight on sponsors, visit:

To join the conversation on Twitter, please use #PegaWORLD

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Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. For more information, please visit us at .

Brian Callahan
Pegasystems Inc.

(617) 866-6364

Christa Conte
Hotwire PR

(646) 738-8962