SCHAUMBURG, IL — (Marketwired) — 04/04/13 — While corporations have been investing in efficiency-creating technologies, such as new software systems, a new Flexera Software , prepared jointly with , has found that a significant portion of that new tech investment is being wasted — and even mismanaged.
According to the survey, organizations are investing heavily in software right now. 44 percent of survey respondents indicated that their software budgets would increase over the next 18 to 24 months.
But the survey also reveals a big problem emerging within these growing IT budgets — unused software, or shelfware. 56 percent of respondents (up from 49 percent only a year ago) say that 11 percent or more of their software spend is associated with shelfware, up from 49 percent last year. According to IDC, the market for packaged software was about $325 billion in 2011,(1) suggesting that the global overspend on shelfware could be staggering.
“Corporations adjust quickly to economic realities, and in this economic downturn they-ve become expert in leveraging software to offset leaner staff,” said Steve Schmidt, Vice President of Corporate Development at Flexera Software, developer of Software License Optimization solutions. “But they-ve developed a blind spot — investing heavily in efficiency-creating technologies like software without really understanding how to ensure this critical asset is being optimally used. Consequently, an unacceptable proportion of that expenditure is wasted.”
The survey also reveals that companies know they are bloated with expensive shelfware — and that it is a problem. A third of all respondents indicated they are either dissatisfied or very dissatisfied with their current method for managing software licenses and usage (almost half of large companies over $1 billion in revenues reported dissatisfaction).
Moreover, respondents admitted that they do not have the systems in place to ensure optimized use of their software. For instance, due to the complexity of software licenses and tracking license usage, simply understanding the number of licenses purchased and used is insufficient. Product use rights (i.e. upgrade rights, downgrade rights, secondary use rights, etc.) contained in the software contract detail how software licenses can be used, by whom, in what circumstances and on what devices. Only by optimizing the software license estate — reconciling product use rights with how employees are actually using the software — can organizations hope to buy only what they need and use what they have. Whether enterprises take into account product use rights in the management of their licenses is critical to eliminating wasteful purchasing.
According to the survey, almost a third of respondents do not apply product-use rights to optimize their software use — resulting in significant shelfware problems.
“The lesson is clear. Leveraging high tech assets like software in order to drive efficiencies and cut costs is critical for any company,” said Schmidt. “But software is a complex asset to maintain, and organizations have to be smart about it. If they-re not up to the task of implementing the processes and technology to optimize their software use — they likely will be wasting much of the efficiency gains software enables by creating shelfware bloat.”
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Since 2004, Flexera Software has produced the Key Trends in Software Pricing and Licensing Survey in conjunction with several industry partners such as the Software and Information Industry Association (SIIA), the Centralized Electronic Licensing User Group (CELUG), and Electronic Design and Automation (EDAC). Since 2009 Flexera Software has joined forces with IDC for the survey. Amy Konary, research vice president – software licensing and provisioning at IDC, prepared the analysis and presented these findings at Flexera Software-s . Executives and managers at 334 software vendors, intelligent device manufacturers, and enterprises participated in the survey.
Flexera Software helps application producers and enterprises increase application usage and the value they derive from their software. Our Application Usage Management solutions are essential to ensure continuous licensing compliance, optimized software investments and to future-proof businesses against the risks and costs of constantly changing technology. Over 80,000 customers turn to Flexera Software as a trusted and neutral source for the knowledge and expertise we have gained as the marketplace leader in licensing, installation and compliance for over 20 years and for the automation and intelligence designed into our products. For more information, please go to: .
(1) IDC Market Analysis: WorldwideSoftware 2012-2016 Forecast Summary, Patrick Melgarejo, June, 2012.
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John Lipsey
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